FAQ’s

💅 Frequently Asked Questions

🌸 So… what exactly is Cocoa Care Club?

We’re your monthly self-care bestie in a box. Think: mood-boosting books, dreamy activities, affirmations that actually hit, and a full themed self-care routine to make taking care of yourself feel fun again. It’s like your mental health just subscribed to her own glow-up.


📦 What’s inside each box?

Each month you’ll get:

  • A feel-good self-help or motivational book

  • 2 guided activities to spark reflection & creativity

  • 2 affirmation-based goodies (think tumblers, mirror stickers, etc.)

  • 5 handpicked self-care products to complete your monthly theme

Every box is built around a theme — like Hair Care Heaven, Hydration Station, Sleep Rituals & more — and includes everything you need to complete the full experience.


💖 How much does it cost?

You can choose your own adventure:

  • Month-to-Month: $99.95 + shipping

  • 6-Month Subscription: $89.95/month (free shipping)

  • 12-Month Subscription: $84.95/month (free shipping + max savings!)

✨ That’s just $2.85 a day for $140+ of curated self-care ✨


📦 When do boxes ship?

Boxes ship on the 20th of each month so they land on your doorstep before the 1st — because nothing screams fresh start like a surprise at your door just in time for a new month ✨📬


📆 When do I need to cancel by?

If you’re on a month-to-month plan, you’ll need to cancel before the 5th of the month to avoid being charged for that month’s box. After that, it’s all yours!


🔁 Is this a one-time box or a subscription?

Cocoa Care Club is a subscription (because self-care shouldn’t be a one-time thing). All plans are auto-renewed — but you can cancel any time before the 5th if you're on a monthly plan 💕


📬 Can I gift a box?

Absolutely! Whether it’s for your bestie, your mum, or your future self — just pop their name + shipping details in at checkout and we’ll take care of the rest 💌


❌ Can I cancel anytime?

If you're on the month-to-month plan, yes — just cancel before the 5th and you won’t be charged again.

6- or 12-month plans are prepaid and non-refundable, but hey — that’s 6 months of loving yourself. Worth it.


🧠 What if I’ve already read the book?

We try to keep the picks fresh and lesser-known — but if you already own it, gift it to a friend. Sharing wisdom = ✨ good karma ✨


🫶 What’s the Sponsor a Box thing?

It's our way of giving back. You can choose to sponsor a subscription for someone who’s going through a rough time — we’ll match it with some extra love and send it their way.
(Coming soon — keep an eye out!)


👯♀️ How do I get on the PR list or collab?

We love working with creators, makers, and magic minds. Head to our Join Our PR List page or slide into our DMs 💕


💌 Still have questions?

Send us a love note at customercare@cocoacareclub.com or message us on TikTok/Instagram @cocoacareclub — we’re super friendly (and probably masking while replying).